I used Elegance Party Rentals for Thanksgiving. I was having a large group and wanted everything to match. I ordered tables, chairs, table cloths, plates, glasses, you name it. Around 7:00 P.M. the night before Thanksgiving, as I gazed at my beautiful tables, I realized I had not ordered a set of dessert plates. It was after hours and my sister told me I was nuts to try to get them, but I called and left a message on the recording anyway. I received a call back from the owner within 15 minutes and they delivered the plates the next morning (Yes, Thanksgiving morning). Their equipment was very nice and the prices were great ... but their service is what will keep you coming back.