Rental Policy

 Payment:
 

  • Payment in Full is Required at the time you Book the Reservation. Please Note There Are No Refunds

  • We Cannot Reserve Items until Payment has been Received.


Cancellation Policy:
 

  • If Reservation Is Cancelled - Please Note There Are No Refunds - 

Damaged, Broken or Lost Items:
 

  •  We Reserve the Right to Charge ( at replacement cost) For Any Broken, Missing, Damaged Items.

Dishware/Glasses/Flatware:   

 

  • Dishes, Silverware, Glasses and Food Serving Items  -

  • Need to be Throughly Rinsed of any Food and or Drink Debris 

  • A Cleaning Fee will apply if these conditions are not met - ($75.00)

Delivery And Pickup:

  • Rountine Delivery/Pickup Hours are 9:00 am - 4:00 pm, Monday - Friday

  • If you require delivery/pickup outside of our normal delivery times - Please call to confirm

  • Delivery Truck must have access to drop off site.  

  • All equipment must be stacked at same site for pickup. The Same Way it was Recieved 

Elegance Party Rentals

2221 Commerce Ave, Suite F

Concord, CA  94520

Ph. 925-798-0913

E-mail: sales@elegancepartyrentals.com​