Elegance Party Rentals

2221 Commerce Ave, Suite F

Concord, CA  94520

Ph. 925-798-0913

E-mail: Diane@elegancepartyrentals.com

Rental Policy

  Payment:

    * At the time your reservation is made, full payment of the rental amount is required.
    * We do not reserve items until payment has been received.


Terms:

    * At the time of reservation, we must have full payment to hold your reservation.
    * If either item is not received, your order will remain a quote, not a reservation.


Cancellation Policy:

    * A cancellation fee of the total amount of the rental will be withheld from your initial payment if your reservation is cancelled.

Damaged, Broken or Lost Items:

    * We reserve the right to charge for broken, missing, damaged or dirty items.
    * You will be charged our cost for the replacement of any items.

Delivery Fees:

    * $60.00 — Concord, Clayton, Walnut Creek, Pleasant Hill, Martinez
    * $65.00 — Pittsburg, Bay Point, Lafayette, Orinda, Moraga, Alamo, Danville,  San Ramon
    * $80.00 — Antioch, Oakley, Brentwood, Pinole, El Sobrante, Hercules.
    * Other Cities, Please call for quote.


Delivery/Pickup & Set-Up:

    * Delivery/pickup hours are 8:00am - 5:00pm, 7 Days a Week. Additional delivery charges of $120 will apply for orders requiring delivery/pickup before or after our typical hours of operation noted above.
Please confirm address and requested delivery time on your invoice.
    * If you require delivery/pickup outside of our normal delivery times, an additional fee will apply.
    * All delivered equipment is dropped off in the Backyard or Garage; we do not drop off in homes.
    * Set up and break down service is available at an additional fee.

      — $100 to set up and break down chairs, tables and linens

    
    * All items being picked up must be in the same location as we delivered them.
If we show up for pickup and the items are not ready, we charge $50 for every 30 minutes of standby time or breakdown/carrying.

Dishware/Glasses:

    * Dishes, silverware, and glasses need to be cleaned of any food or drink prior to pick-up.